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  Bars : Stay in Tune Article

Staying in Tune Music Remains a Driving Force in Attracting
and Retaining Guests

Music has been called the universal language, but it turns out that different people prefer different dialects, particularly when they're going out. Consumers choose to go to a bar or nightclub for any number of reasons - the drinks, the crowd, the great specials - and music plays a key role. Obviously, people who go to a music-themed establishment go, at least in part, for the music. But music is a critical consideration even for establishments that aim for a broad clientele. Research done for Nightclub and Bar magazine in the USA asked more than 7,100 respondents how important it is that the places they go play music they like. The majority (70 percent) indicated that an establishment's music format is either somewhat important, very important or extremely important. Less than a third of respondents said music is not an important consideration when they choose a bar or nightclub.

Another 6,912 respondents were asked how they would feel if they went to a club that played music they didn't like. Only 14 percent said it wouldn't bother them at all. The majority (nearly 70 percent) of respondents said it would bother them a little, some or a lot. A whopping 17 percent said they would leave the club if they didn't like the music. If more than 85 percent of your customers are going to be bothered when your establishment's music does not match their own preferences, you can't afford to let just anyone decide your music play list or band line-up based on his or her personal preferences. You need an effective way to gauge customer preferences and match your music choices to theirs.

 

Bars/Clubs/Hotels

 
DJs
Event Packages 
 karaoke
Quiz Nights
Bingo
 80s Nights

If your bar does not have a clearly defined music theme, conduct a systematic survey of your customers' music preferences. Develop a simple survey card for wait staff to hand to customers on both weekdays and weekends. Ask customers to rate on a scale of one to five each music format listed. The results will shed light on the music your customers want to hear. Once you know your customers' preferences, you can determine your playlist for your busiest nights. You also can create special music-themed nights or hours, featuring other types of music, and promote them to both regular and potential customers. Or, if you are considering repositioning your place, you can use your survey results to adapt your theme to the hottest music formats in your area. If you already have a clearly defined music theme, you may be missing out on large segments of potential customers who have different music preferences. An otherwise popular place could play a different music format than usual on slower nights and attract the attention of a different consumer segment.

Be sure to carefully consider your establishment's image before making any drastic format changes. It is important not to blur your image. But if you typically have a rhythm and blues format, you could maintain your image by offering a "Hip Hop Truck Stop" night that blends funk and country. Not only would you appeal to regulars who appreciate hip hop, you also might bring in a few new customers.

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